Your physician will decide when you are ready to be discharged from the hospital, and will inform the care provider staff to make the appropriate arrangements. As you are preparing to be discharged, please pick up any valuables that you may have in the hospital safe. Your nurse will assist you in gathering your belongings and check to make sure you return home with all items that you had upon arrival at the hospital. Wheelchair transportation is required to the entrance and to your car.
A responsible adult needs to be available to provide transportation to your home. If this is not possible, Madison Memorial Hospital will make every effort to help you coordinate your transportation with an outside service provider. Should you experience difficulties with transportation, please notify your nurse and a Case Manager will assist you.
If a Home Health nurse or other healthcare provider has been arranged to visit you in your home following your discharge, you will be informed of this by your nurse or the Case Manager. If home care services are not provided as planned, please call extension 4601 or 4602 and let the Case Manager know, so that further arrangements can be made.
Should you experience any condition that causes you concern or alarm, contact your physician immediately. Our Emergency Department is open 24 hours a day, 7 days a week and should you be unable to contact your physician or if you feel your condition needs immediate attention, please arrange for a responsible adult to bring you to the Emergency Department or call 911.
The Case Management Department has information on many community resources that are available to assist you following discharge from the hospital. A list of community resources can be obtained by calling the Case Management Department at extension 4601 or 4602.
If you would like, one of our Case Managers can provide you with information about Home Healthcare, medical equipment needs, skilled nursing facilities, assisted living, transportation, Meals on Wheels, and other community resources. Assistance with questions regarding Medicare, Medicaid, Insurance, Social Security, State Disability and Workman’s Compensation can also be provided.
As a courtesy to our patients, we will be happy to bill your insurance carrier for you. If the insurance carrier delays payment, please make arrangements for full payment of your account. Please make sure our Business Office has all the needed information before you leave the hospital. We will verify your insurance coverage either prior to or during your stay. Based upon this verification process, we may ask you for a deposit upon discharge that is calculated based on your estimated charges. We accept MasterCard, Visa, Discover Card, personal check, or cash to meet this payment. You will receive a statement after your insurance has paid, and an itemized statement is available upon request. If you have any questions about your bill, please contact our Business Office at (208) 359-6700 from 8:30 a.m. to 5 p.m., Monday through Friday.
Professional Physician Billing
Depending upon your insurance plan, physicians involved in your care may bill you separately from Madison Memorial Hospital. These physicians can include anesthesiologists, surgeons, cardiologists, radiologists, pathologists, and other specialists. If you have any questions regarding these bills, you should call their billing offices directly at the telephone numbers listed on the statement sent to you.